AI Intake + Answering for Personal Injury Firms
If you miss the call,
you lose the case.
FirstReach answers every inbound call in under 2 seconds, qualifies the lead, and books the consultation — before they call the next firm.
Hear a real personal injury intake call.
This is exactly how FirstReach answers, qualifies, and books — in real time.
No actors. No scripts. This is a real intake simulation.
PI clients don't wait.
They call the next firm.
When someone calls after an accident, they're not "shopping." They're hiring the first firm that picks up.
If your line is busy, goes to voicemail, or rings too long — you're out.
Hard truth
- → Most callers never leave a voicemail
- → Most never call back
- → The first real conversation usually wins the case
We don't "answer calls."
We capture cases.
FirstReach acts as your intake team — instantly.
Immediate answer
No hold, no delay, no voicemail
Structured intake
Injury, accident, insurance, fault — all captured
Qualification filtering
Only qualified leads reach your calendar
Consultation booking
Booked automatically. No back-and-forth.
No fluff. No missed opportunities.
Book a Demo →Live in 48 hours. No overhead.
We build your intake agent
Trained on your firm's exact intake flow and criteria. No generic scripts — your process, your questions.
Every call is answered instantly
Any time. Any day. No voicemail, ever.
Leads qualified in real-time
You get structured data — not messy call notes. Accident, injury, insurance, liability. Ready to act on.
Consults booked automatically
Right into your calendar. No back-and-forth. No manual scheduling.
Built specifically for
personal injury intake.
Not a generic chatbot. Not a call center.
Structured Intake That Matches Your Process
Captures accident date, injuries, liability, insurance, treatment status — exactly the fields your attorneys need.
Natural, Professional Conversations
Sounds human. Never robotic. Never gives legal advice. Available in English and Spanish.
Calendar + CRM Ready
Books consults directly into your scheduling system. No manual scheduling. No double-booking.
Instant Team Alerts
Qualified lead? Your team knows immediately via SMS — name, injury type, and urgency included.
Note: Limited onboarding capacity. We only take a small number of PI firms at a time.
Let's address what
you're thinking.
"Will it sound robotic?"
No. You can listen to real calls before you decide. Every agent is tested and tuned before going live.
"What about complex cases?"
It qualifies and captures. Your attorneys take it from there. It never gives legal advice.
"Is setup a headache?"
No. You forward your calls. We handle everything else. Most firms are live in 48 hours.
Less than a receptionist.
Performs better.
A full-time receptionist costs ~$3,000+/month. Most answering services cost $800+ — and still miss details. FirstReach starts at $289.
FirstReach
Billed monthly · 100 calls included
- 24/7 AI call answering
- PI intake qualification
- Consultation booking
- Call summaries by email or SMS
- Calendar integration
- 48-hour setup
- Monthly call insights report
Includes a 7-day free trial. No credit card required to start.
*Additional calls beyond 100/month are billed at $1.50 per call.
Hear it take a real PI call.
Book a 20-minute demo. You'll hear exactly how FirstReach handles intake — from your firm's perspective.
You're on the list.
We'll reach out within 4 business hours to confirm your demo. Check your inbox — we may send a calendar link directly.